High-quality products tailored for wholesalers and distributors worldwide.
China Loong Train Co., Ltd. supplies amusement train products and related solutions for international commercial buyers. Our product range includes coin-operated kiddie train rides, electric trains, kids’ toy train sets, on-track amusement mini trains, trackless sightseeing trains, custom amusement train solutions, and spare parts and accessories. The following ordering process is intended to help buyers communicate requirements clearly and complete each project efficiently.
Please contact us with the product type, intended application, required quantity, and destination country or port. For amusement train projects, it is helpful to provide information about the operating location, expected passenger capacity, available space, route conditions, preferred appearance, and local power requirements.
Depending on the product, please include as many of the following details as possible:
We review each inquiry according to the selected model, configuration, quantity, customization requirements, packing method, and delivery destination. If any information is incomplete, our team may request additional technical or commercial details before preparing a quotation.
The quotation may include the product description, configuration, unit price, quantity, estimated production schedule, packing method, trade terms, and available shipping arrangements. Prices and delivery estimates are subject to confirmation based on the final order details. Freight charges may be quoted separately because they can change according to shipment volume, destination, transport method, and market conditions.
For custom amusement train projects, design work and technical evaluation may be required before the final price is confirmed. Any tooling, special components, custom graphics, or non-standard packing requirements will be identified where applicable.
Before production begins, both parties should confirm the complete order specifications in writing. The confirmed details may include the model, quantity, dimensions, colors, passenger configuration, electrical specifications, accessories, spare parts, logo artwork, packing requirements, delivery terms, and consignee information.
China Loong Train Co., Ltd. may provide a pro forma invoice, sales contract, specification sheet, drawing, rendering, or other order document as appropriate. Buyers should review all information carefully and notify us of any required corrections before approving the order.
An order is considered confirmed after the relevant order documents, technical details, and payment arrangements have been accepted by both parties. Verbal discussions or preliminary images do not replace the final written specifications.
Payment terms and payment stages are determined according to the order value, product type, customization level, and production requirements. The applicable payment method, currency, bank information, and payment schedule will be stated in the quotation, pro forma invoice, or sales contract.
Production is arranged after the agreed initial payment or other confirmed payment condition has been completed. Any remaining balance, where applicable, should be paid according to the agreed order documents and before shipment unless another arrangement has been confirmed in writing.
Buyers are responsible for using the bank account details shown on the official commercial documents. If any payment instructions appear to have changed, please verify them directly with our authorized representative before transferring funds. Bank charges and intermediary bank fees are handled according to the agreed terms.
Production is scheduled according to the confirmed specifications and payment status. The estimated production time depends on the product configuration, order quantity, material availability, customization work, and current production schedule. Any estimated completion date is subject to final confirmation.
During production, we may communicate with the buyer regarding artwork, color selection, structural details, electrical requirements, accessories, or other points that require approval. Buyers should provide feedback promptly to avoid unnecessary delays.
Products are checked against the confirmed order requirements before packing. Depending on the product and project, inspection records, photographs, or videos may be provided for review. If the buyer requires third-party inspection or a specific inspection procedure, this request should be discussed and confirmed before the order is placed. Related costs and scheduling will be handled according to the agreed arrangement.
Any request to change the quantity, design, configuration, materials, branding, or delivery instructions must be submitted in writing. Changes are subject to technical feasibility, production status, additional costs, and revised scheduling.
Once materials have been purchased, custom work has started, or production has been completed, an order may not be changed or canceled without associated costs. The specific handling of a change or cancellation will depend on the actual progress of the order and will require written agreement between both parties.
Packing is selected according to the product structure, shipment method, destination, and agreed buyer requirements. Depending on the order, products may be protected with suitable wrapping, cartons, pallets, wooden cases, frames, or other export packing solutions. Special packing and labeling requests should be provided before quotation or order confirmation.
Available transport arrangements may include sea freight, air freight, rail transport, express delivery, or combined logistics, depending on the shipment size and destination. Large amusement trains, track systems, and related equipment may require specific loading or container arrangements.
The applicable Incoterms, departure point, destination, freight responsibility, and shipping documents will be stated in the confirmed order documents. Shipping schedules are estimates and may be affected by carrier availability, customs procedures, weather, port conditions, or other circumstances outside the manufacturer’s direct control.
Unless otherwise agreed in writing, the buyer is responsible for destination customs clearance, import duties, taxes, local handling charges, permits, and compliance with local import and operating requirements. Buyers should confirm these requirements before placing an order.
Upon receiving the shipment, the buyer should inspect the outer packaging, product quantity, and visible condition promptly. If there is evidence of transport damage, please record it on the carrier’s delivery document where possible and take clear photographs or videos before unpacking or moving the goods.
Any shortage, incorrect item, or suspected damage should be reported to China Loong Train Co., Ltd. as soon as reasonably possible. Please provide the order number, product identification, photographs, videos, packaging condition, and a clear description of the issue so that our team can review the case efficiently.
Installation, track assembly, charging, electrical connection, testing, and operation should follow the product instructions and confirmed technical requirements. The buyer is responsible for preparing a suitable site, power supply, access route, and operating environment unless a different scope has been agreed in writing.
Commercial amusement equipment should be operated and maintained by trained personnel. Buyers are responsible for following local laws, safety rules, inspection requirements, and operating restrictions applicable at the final location.
After-sales communication may include installation guidance, operating information, troubleshooting assistance, maintenance recommendations, and identification of replacement parts. The scope and method of support depend on the product, order terms, and nature of the reported issue.
When requesting assistance, please provide the order reference, product model, serial or identification information where available, and clear photographs or videos showing the issue. This information helps our team identify the cause and recommend an appropriate solution.
Replacement parts, consumable items, and accessories can be discussed according to product compatibility and availability. Costs, delivery methods, and lead times for additional parts are subject to confirmation. China Loong Train Co., Ltd. welcomes ongoing communication to support maintenance needs, future orders, and long-term business cooperation.
China Loong Train Co., Ltd. manufactures and supplies amusement trains, kiddie rides, sightseeing trains, mini train systems, and related spare parts. We provide OEM, ODM, and customization services for commercial entertainment, leisure, and tourism projects.